Shipping Policy

All confirmed orders will be processed and prepared for shipment within 1 to 3 business days. Once dispatched, standard delivery usually takes between 6 to 12 business days to reach the destination. Delivery timelines are estimates only and are not guaranteed. Minor delays may occur due to carrier sorting procedures, local transit disruptions or other logistical circumstances outside of our direct control.

Free shipping applies to every order placed through our store. No shipping charges will be added during checkout. We take full responsibility for all applicable duties, customs fees and import charges linked to your shipment. You will not be required to pay any additional fees to receive your package. All prices shown on the website and at checkout are listed in USD, and the final checkout amount is the total you will pay.

Tracking information will become available once your package departs our facility. You may use the tracking details provided to monitor the movement of your shipment. While we work closely with our shipping partners to deliver packages safely, we cannot be held liable for delays, temporary hold-ups or handling issues caused by third-party carriers.

If tracking shows a delivered status but you have not received your package, we recommend checking with building management, neighbors or local delivery personnel first. You may submit an assistance request through the Contact page, and our team will help you investigate the status of your shipment.

We reserve the right to adjust shipping arrangements during high-demand periods to protect order quality and packaging integrity. The core shipping benefits including free shipping and covered import fees will remain available for all eligible orders.